NSX Solutions provides a social media publishing service. Businesses connect their Facebook Page and Instagram professional account to our app, and we use that access to publish approved posts and report how they perform.
What we store
When a business connects its accounts, we store:
- Access tokens that let us publish to the connected accounts, kept encrypted
- The IDs and names of the connected Facebook Page and Instagram account
- The posts we prepare and publish on the business's behalf, including text, images, schedules and approval history
- Performance figures for those posts, such as reach, likes and comment counts
How to remove our access
Either of these stops all publishing immediately:
- In Facebook: go to Settings & privacy → Settings → Business integrations, select our app and click Remove.
- In Meta Business Suite: go to Business settings → Partners, select NSX Solutions and remove its access to your Page and Instagram account.
Removing access doesn't delete data we've already stored. To have it deleted, send a deletion request as described below.
How to request deletion
Email bobby@nsxsolutions.com with the subject "Data deletion request". Include your business name and the Facebook Page or Instagram account you connected.
We'll confirm we received your request within 2 business days. We'll delete the data listed above within 30 days and email you when it's done.
Posts already published to your Facebook Page or Instagram account stay on those accounts. You can delete them there at any time.